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Luminvia

Privacy Policy

Last updated · May 2026

This Privacy Policy explains how Luminvia ("we", "us", "our") collects, uses, stores and protects your personal information when you visit luminvia.co.uk or interact with our services. We are the data controller responsible for your personal data and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Luminvia is a UK-based business. For any privacy questions or to exercise your rights, contact us at contact@luminvia.co.uk.

2. Information we collect

  • Application data — name, company, role, business stage, traction range, and notes you submit through our application form.
  • Contact data — email address and any information you choose to share when contacting us.
  • Technical data — IP address, browser type, device information, and pages visited, collected via analytics.
  • Cookie data — see our Cookie Policy.

3. How we use your data

We process your personal data for the following purposes and lawful bases:

  • To respond to applications and enquiries — legitimate interests and, where applicable, steps prior to entering into a contract.
  • To operate and improve the website — legitimate interests in running an effective business.
  • To comply with legal obligations — where required by UK law.

4. Sharing your data

We do not sell your personal data. We share information only with trusted processors who help us run the service, including form delivery providers (Web3Forms), hosting and analytics providers. All processors act on our instructions and are bound by appropriate data protection terms.

5. International transfers

Some providers may process data outside the UK. Where this happens we rely on UK-approved safeguards such as the UK International Data Transfer Agreement or adequacy regulations.

6. How long we keep your data

We retain personal data only for as long as necessary for the purposes set out above, typically up to 24 months for application and enquiry data unless a longer period is required by law or to manage an ongoing relationship.

7. Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request erasure of your data ("right to be forgotten").
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time, where processing is based on consent.

To exercise these rights, email contact@luminvia.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure. No method of transmission over the internet is 100% secure, but we work to protect your information.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the updated date.